GenAI is Changing How Agencies Think About Automation
There are two universal truths agencies (and everyone else) have to accept in order to survive: Everything that can be automated should be, but not everything can be automated
Writing about AI, engineering, product ideas, and lessons learned building tech products. From practical implementation guides to big-picture thinking about where technology is heading.
There are two universal truths agencies (and everyone else) have to accept in order to survive: Everything that can be automated should be, but not everything can be automated
Chat was how GenAI went mainstream. Here’s what it’s good at, where it breaks, and why it’ll stick around until we invent better interfaces.
Procurement, data, models and margins: why Google is positioned to ‘win’ AI in advertising as the model other builders use.
LLMs are not as good as some say, but not as bad as others do. They’re inconsistent, by design.
How building memory into AI Agents makes them smarter, more consistent and more reliable.
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